LIBRARY ASSISTANT Job at Duke University
Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
The Stacks Maintenance Assistant plays a vital role in maintaining access to and usability of the Duke University Libraries’ collections. They are responsible for maintaining general order in the Perkins and Bostock Libraries stacks, processing incoming and outgoing materials, assisting patrons and alerting management and facilities personnel to existing and potential problems in their work areas.
Responsibilities
- Shelves library materials and shifts blocks of items on shelves as necessary. Helps to maintain appropriate shelf spacing within the Perkins and Bostock Library.
- Performs daily inspection of all library floors to retrieve and process library materials used in- house by library patrons. Reports on building maintenance needs discovered during rounds.
- Resolves mechanical problems involving compact shelves; alerts supervisor to problems and contacts vendor when repair calls are required if the Stacks Maintenance Supervisor is unavailable.
- Checks in returned items, processes new arrivals, and performs other operations in the presorting area to prepare materials for circulation or reshelving. Includes tasks such as routing books to other libraries and locations, sorting returned items to place in order for shelving; organizing books in call number order on shelving trucks.
- Updates and replaces stack signs and other guides as needed.
- Reports the condition of stacks and library floors to the Stacks Maintenance Supervisor; reports other issues of concern to the building manager or appropriate library staff. Reports emergency to Facilities or the Duke Police and alerts other managers as needed.
- Takes part in collection shifts and material transfers as directed by stacks supervisor.
- Replaces shelves and sections of shelving units as needed.
- Assists the Stacks Maintenance Supervisor with the training and monitoring of student workers in stacks maintenance procedures and projects; provides support for the Stacks Maintenance Supervisor and serves as a contact person in the Stack Maintenance Supervisor’s absence.
- Evaluates books for repair needs; routes items with mistaken call number markings or cataloging errors for resolution.
- Provides public service assistance to patrons in the stacks and in the presorting area. Fills in when necessary for early morning shifts at circulation desk. Serves on the severe weather essential skeleton staff.
- Assists Reference area staff with processing, sorting and shelving Reference Collection materials. Maintains Reference area stacks, shifts materials as needed.
- Performs assigned duties within other ADS sections as needed for up to 2 hours per day. This may include applying plastic book covers and labels, retrieving requests, performing stacks searches, shipping and processing materials.
- Works in a manner that aligns with the Duke Libraries User Service Philosophy by providing helpful, reliable, and consistent service to internal and external customers as a result of fostering comfortable, empathetic interactions and accepting the responsibility to assist them and each other in harassing or discriminatory situations irrespective of race, age, sex, gender identity, sexual orientation, national origin, or any other marginalized identity feature.
- Performs other duties as assigned.
Supervisory Responsibilities
- Assists with training and supervision of Stacks Unit student assistants
Qualifications
It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning, and a commitment to creating a culture of inclusion that values and respects diversity of perspective, background, and experience.
Education:
Required: Two years post-secondary education or equivalent combination of relevant education and experience.
Experience:
Required: Three months relevant experience; strong interpersonal, oral and written communication skills; able to work independently and as a member of a team; basic proficiency using computer-based technology; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services.
Preferred: Prior experience working in a large academic library. Training or experience in customer service; organizational skills and experience with on-line databases or library catalogs. Pleasant interpersonal skills for interacting with the public and colleagues in a courteous and professional manner.
Working Conditions
- Frequently moves library materials weighing up to and over 40 pounds
- Frequently works in an environment in which exposure to materials containing dust and mold is possible
- Frequently positions self to reach high and low shelves
- Normal office environment
- Occasional weekend shifts required
These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. This description is subject to change at any time.
Salary and Benefits
$17.00 per hour (minimum). Comprehensive benefits package upon eligibility includes vacation, 14 holidays, sick leave, health, dental, disability, life insurance, educational assistance, and tuition grants. This position is not eligible for relocation assistance.
Environment
Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university's intellectual life, connecting people and ideas. The Libraries consist of the Perkins Library, Bostock Library, Rubenstein Rare Book and Manuscript Library, Lilly Library, and Music Library, and the library at the Duke Marine Laboratory in Beaufort. Duke's library holdings of 6.2 million volumes are among the largest of private universities in the United States.
Duke is a diverse community committed to the principles of excellence, fairness, and respect for all people. We recognize that the workplace only truly flourishes with an active presence of different backgrounds and unique abilities. We value the unseen perspective, the unheard voice, and the unnoticed ideas. We hope to give a platform of growth and connection, where employees can be free to produce new ways of thinking to promote inclusion and respect for all. Duke University Libraries encourages an environment where shared goals are reached by exceptional individuals.
Duke's hometown is Durham, North Carolina, a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is located in the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. The Triangle is conveniently located just a few hours from the mountains and the coast, offers a moderate climate, and has been ranked among the best places to live and to do business.
Duke offers a comprehensive benefit packages which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at: http://www.hr.duke.edu/benefits/duke_benefits.html.
Application
Review of applications will begin immediately and will continue until the position is filled. An electronic resume, cover letter, and list of references should be submitted at: https://careers.duke.edu/. Search for requisition ID # 210808. Review of applications will begin immediately and will continue until the position is filled.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. The Duke University Libraries have a strong commitment to Affirmative Action and is actively seeking to increase the racial and ethnic diversity of our staff.
Minimum Qualifications
Education
Required: Two years post-secondary education or equivalent combination of relevant education and experience.
Experience
Required: Three months relevant experience; strong interpersonal, oral OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE and written communication skills; able to work independently and as a member of a team; basic proficiency using computer based technology; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services. Preferred: Prior experience working in an academic research library
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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