Benchmark Senior Living at Bedford Falls our three values are: Called to Care, Better Together and Be the Benchmark! If you can relate to any of these values, come apply to work at Bedford Falls, a Benchmark Senior Living community. We are searching for Full-time and/or Part-time on 7a-3p and 3p-11p. We also have Per-Diem hours available on All SHIFTS!

Please call Jenny 603-520-0264 to set up an interview or come on in to our community to apply in person, at Bedford Falls, 5 Corporate Drive, Bedford NH 03110

If you want to work with a team of dedicated and passionate associates then this is a great fit for you! Not only do we work as a team, we recognize and appreciate our associates, have a fun place to work, and our benefits and perks are amazing! We offer tuition reimbursement, paid birthdays off, quarterly bonuses, team building outings, and a bunch of ways to earn extra money...that's only to name a few! New graduates are also welcome!! If you have a strong passion for helping others, take pride in what you do and are looking for a company to share your vision, then this is the ideal opportunity for you!

RELATIONSHIP

The RCA reports directly to the Traditional Care Director or Mind and Memory Care Director, as well as the Resident Care Director, as appropriate.

PURPOSE

The Resident Care Associate provides the service and care required to each resident in a timely and efficient manner.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Advocacy

• Recognizes and can assist in the prevention of elder abuse, neglect, and exploitation
• Recognizes and reports to the Traditional Care Director a resident’s change of condition particularly as it relates to needing more time to deliver care due to the aging process

Analysis / Reporting

• Reports shift updates in communication log
• Timely reports resident and family concerns and issues
• Timely reports residents’ change of condition and / or needs

Communication

• Effectively communicates with residents, families and friends of residents
• Efficiently documents and provides accurate record-keeping as appropriate
• Assures resident information is communicated to the staff through the report process and calendar (i.e., appointments, outings, etc.)
• Communicates and documents residents’ material needs (i.e., briefs, clothing, toothpaste, pads, etc.)
• Accurately completes incident reports prior to the end of the working day
• Appropriately handles follow-up issues with families

Customer Service

• Responds to resident / family requests in a timely manner
• Meets customer service standards in a friendly, helpful, courteous manner and makes customer satisfaction a top priority
• Answers phones as appropriate
• Greets guests and tours

Knowledge and Experience

• Demonstrates proficiency at reading and understanding a Resident Care Service Plan or assignment (e.g., ADLs and introductory visits)
• Understands advanced directives and end-of-life care
• Understands the nursing function in assisted living
• Understands quality of care objectives
• Understands quality of life objectives
• Reviews and demonstrates understanding of the use of Resident Care Standards and Practices with the Resident Care Director and/or supervisor
• Reviews and understands the orientation checklist
• Demonstrates knowledge of Benchmark Standards and Practices
• Demonstrates working knowledge of state regulations as they pertain to the job
• Has sound working knowledge of policies in the Resident Handbook
• Possesses current First Aid, and Heimlich certification, if required by state regulations

Organization / Prioritization

• Follows daily work schedules as directed and identifies and acts on non-scheduled tasks
• Shows a consistent ability to coordinate multiple tasks
• Maintains a positive attitude when working under pressure

Problem Solving / Decision Making

• Responds to emergencies and personal emergency response system and knows when to call for backup
• Effectively handles difficult resident behaviors
• Reacts calmly and effectively in emergency situations

Resident Care General

• Assists residents with Activities of Daily Living
• Participates in service plan reviews
• Removes, launders, folds, and properly returns resident linens and personal laundry
• Serves residents food as directed, including feeding skills, if regulations permit
• Knows and complies with all resident rights
• Receives and gives report of on-going shifts by oral and/or written log
• Informs supervisor of changes in the resident’s condition and needs
• Successfully implements the plan of care
• Recognizes and can assist in the prevention of elder abuse, neglect, and exploitation (financial and other)
• Effectively handles difficult resident behaviors
• Reacts calmly and effectively in emergency situations
• Assures resident information is communicated to the staff through the report process and calendar (i.e. appointments, outings, etc.)
• Efficiently documents and provides accurate record-keeping as appropriate

Resident Care Hygiene

• Checks all residents daily for cleanliness, appropriate clothing, and any continence issues
• Uses proper sanitary procedures to wipe tables, and sweep and mop dining room and life enrichment kitchen after meals
• Checks on resident rooms daily for general cleanliness and neatness; ensures high risk rooms are double checked
• Checks laundry rooms, common areas ¾ including bathrooms ¾ for cleanliness
• Communicates and documents residents’ material needs (i.e. briefs, clothing, toothpaste, pads, etc.)

Resident Care Wellness

• Measures and accurately records vital signs (temperatures, pulse, respiration, blood pressure, weight and height) where appropriate as per state regulations
• Effectively balances service demands with supporting resident

independence

• Accurately communicates and documents residents’ status
• Observes and reports any significant changes in resident behavior and health
• Assists residents with medication per state regulations
• Able to recognize and report to Traditional Care Director a residents change of condition, including needing more time to deliver care due to the aging process
• Provides ongoing supervision of residents health related activities: complies with health care instructions explained by health care professionals and promptly and appropriately seeks and obtains medical attention when needed
• Assesses risk in a proactive manner
• Responds to emergencies and personal emergency response system and knows when to call for backup
• Accurately completes incident reports prior to the end of the working day

Come Join Our Team!!!

Job Types: Full-time, Part-time, Per diem

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid orientation
• Paid time off
• Paid training
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Geriatrics

Physical setting:

• Long term care

Standard shift:

• Day shift
• Evening shift
• Night shift
• Overnight shift

Supplemental schedule:

• Holidays
• Overtime

Weekly schedule:

• 3x12
• 5x8
• Self-determined schedule
• Weekend availability

License/Certification:

• LNA License or PCA Certificate (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

Job Types: Full-time, Part-time, Per diem

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Geriatrics

Physical setting:

• Long term care

Standard shift:

• Day shift
• Evening shift
• Night shift
• Overnight shift

Supplemental schedule:

• Holidays
• Overtime

Weekly schedule:

• 5x8
• Self-determined schedule
• Weekend availability

License/Certification:

• LNA License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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