Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

Position in this function is responsible for the sorting, preparation, pick-up and delivery of all incoming and outgoing U.S. and inter-departmental mail, medical supplies, charts and x-rays. Inspects and verifies orders delivered to various sites and departments. Stocks supplies for various sites and departments, and supports the printing and preparing current forms for internal distribution and for maintaining a file of current and historical forms used by the organization.

Primary Responsibilities:

• Expedites printing and preparation of all forms requested through the departmental order guides which include the following functions: copying, drilling, gluing, padding, folding, stapling, shrinking, wrapping and boxing
• Maintains the quality control of all forms being produced
• Maintains printing equipment by regular cleaning and use of vendor service technicians
• Maintains all printing supplies including toner, paper stock, staples, binder tape, glue, etc.
• Enters orders being shipped into computer database, print packing slips and/or invoices
• Answers all questions and concerns from other departments while maintaining good rapport
• Provides information as requested by departments regarding form orders or errors in distribution
• Attends Forms Committee upon request
• Ensures correct postage is applied and mail is bagged correctly for pre-sort or post office
• Maintains a logbook of monthly postal usage by department and forwards the information to Accounting department
• Operates and maintains all mailroom equipment
• Transports various parcels including deposit bags to appropriate facilities and reroutes misaddressed parcels back to sender
• Coordinates smooth transition of materials and various parcels with other regional couriers while adhering to regional delivery time route schedule and ensuring safeguard of high-profile parcels
• Verifies UPS and FedEx deliveries, performs box counts and delivers as appropriate
• Maintains a log for delivery of parcels requiring receipt signature
• Verifies accuracy and condition of shipments by reconciling purchase orders / packing slips and inspecting for damages
• Provides temporary vacation relief as necessary
• Shelves delivered materials in specified storage areas
• Maintains adequate supplies for employee lounge areas
• Adheres to Universal Precautions at all times
• Adheres to safety policies and procedures at all times
• Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma, GED, OR equivalent
• 1+ years of experience in a mailroom setting

Preferred Qualifications:

• 3+ years of office experience in healthcare industry
• 1+ years of printing or photocopying experience
• Intermediate level of experience with Microsoft Suite
  

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.