SUMMARY
Provides direct patient care by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

1. Attends daily team huddles, reviews EMR prior to scheduled appointments for completion of health maintenance recommendations, previous Pap smear, mammography, other radiographic studies and lab work. Updates flow sheet as per UHC P&P. Measures and/or records vital signs, allergies, weight, height and smoking status into the electronic medical record (EMR).

2. Performs urine pregnancy test, peak flows, finger stick for glucose, monofilament foot exams, urine dipstick and/or phlebotomy, if needed.

3. Codes patient procedures into the EMR. Updates the EMR as directed by the provider.

4. Performs medication review with each patient. Notifies provider of discrepancies and with refilling of medication prescriptions.

5. Notifies provider and prepares materials for in-patient procedures as per Union Health Center (UHC) policies and procedures (P&P).

6. Sets up exam rooms for the provider. Checks equipment to be in working order and stocks rooms with supplies daily and as needed.

7. Escorts patient to the exam room. Performs 2- patient identification before assessing and preparing the patient for the provider.

8. Reviews, confirms and updates the patient’s demographic data and consents in the EMR registration document.

9. Reviews and confirms insurance and pharmacy information is accurate in the EMR registration document. Makes changes as needed

10. Scans all updated documents including insurance, pharmacy benefit and picture ID cards into the EMR following indexing client guidelines.

11. Communicates with the provider and team.

12. Schedules future appointments in the EMR and provides information to the patient regarding follow-up care re

13. Prints out Clinical Visit Summary (CVS) Sheet for patients. Reviews and answers any questions ‘s that patients have about CVS highlighting any changes to medication ordered, follow- up lab requests, referrals, etc.

14. Assists provider with visit confirmation/follow-up calls, preparing letters to patients or rescheduling appointments per UHC P&P. Generates correspondence per UHC P&P.

15. Cleans and sterilizes instruments as needed.

16. Answers telephones and documents phone notes in the EMR per UHC P&P.

17. Completes and sign notes in a timely manner.

18. Processes electronic patient referrals, Prior authorizations and consultations ordered by physician.

19. Collects information about walk-in patient’s clinical complaints and directs patient to the RN or Team Supervisor for triage, if necessary.

20. Follows safety procedures and blood borne pathogen precautions as per UHC policies and procedures.

21. Supports and reinforces policies re: patient care, infection control and safety.

22. Maintains quality assurance logs.

23. Attends organization’s meetings and trainings.

24. Knowledge of and use of clinical registries as directed by providers or care teams.

25. Supports the stated goals and objectives of the Patient Centered Medical Home by working cooperatively with all clinical and non-clinical staff to develop procedures that enhance the Health Center’s team-based approach to patient care.

26. Complies with the Union Health Center’s policies & procedures related to privacy and security of identifiable patient information (PHI), as explained in the HIPAA (Health Insurance Portability & Accountability Act) training.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. The Union Health Center will comply with applicable standards of the Americans with Disabilities Act.

1. High school or Equivalency /GED Diploma and current Medical Assistant Certification from a certified institution, skilled in phlebotomy, phlebotomy certification is a plus.

2. Computer Literate

3. Language proficiency required in one of the target languages of the organization.

4. Ability to communicate and work well with people at all levels; excellent team and “people” skills.

5. Assist and maintain a strong working relationship with providers and professional members of the team.

6. Strong interpersonal, oral and written communication skills.

7. Initiates good judgment and ability to contribute in making decisions in a timely fashion.

8. Actively seek out and support collaborative thinking and problem solving with others in the organization.

9. Possess a professional appearance and presentation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential

Ability to commute/relocate:

• New York, NY 10001: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Pay: $18.50 - $19.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Tuition reimbursement

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday

COVID-19 considerations:
All employee and patients are required to wear a mask onsite.

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

Language:

• Spanish (Required)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Required)

Work Location: One location

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