JOB SUMMARY

Location: Any CSI office location, Open to discussion.

The Service Asset and Configuration Management Engineer is responsible for CSI’s CMDB configuration and data accuracy around all IP-based assets. The SACM Engineer will support a program that provides sustainment, maintenance, Problem and Change management services to help ensure secure, reliability, and accuracy of the CMDB.

KEY RESPONSIBILITIES

• Works independently as the CMDB hardware/software point of contact, with little oversight to achieve day-to-day objectives, by managing asset activities related to hardware/software requests.
• Develops, maintains, and is responsible for the accuracy of the CMDB hardware/software catalog, which is the master spreadsheet per network of all hardware/software approved for use on CMDB networks. Ensures the repository is accessible to CSI IT personnel.
• Tracks and maintains software licensing to prevent overutilization of controlled software products provide documentation for metadata to software and licensing requirements and provides status updates on current license accounts.
• Researches and determines the appropriate software to replace obsolete software with similar functionality produces Bill of Materials for purchases and provides a technical evaluation of vendor quotes for accuracy prior to contract awards.
• Maintains and modifies a central Configuration Management Database (CMDB) repository for the CSI IT staff and Risk department.
• Coordinates with other managers across departments to update and integrate enterprise artifacts into the CMDB.
• Updates and maintains baseline configuration management artifacts and metadata for systems.
• Produces monthly reports and semi-annual True-Up reports.
• Maintain software assets and license information.

PRIMARY RESULTS ACCOUNTABLE FOR ACHIEVING

Engineer III is will track KPIs to ensure we deliver on the results below.

• Comprehensive infrastructure asset collection for all IT assets.
• Subject matter and best practices expertise on relevant and emerging technologies and trends, including Virtual Infrastructure, OS, VMWare, VROPS, Vcenter, Storage, and Networking.

JOB REQUIREMENTS

Education & Certifications:

Education or job knowledge equivalent to a college or university undergraduate education with advanced knowledge of IT infrastructures, environments, tools, networks, and computer science. Relevant and maintained certifications are preferred.

Experience:

The minimum amount of relevant work experience required to successfully perform the job is at least (4) years or a minimum amount of (5) years. Experience in a highly regulated environment supporting controls like PCI / GBLA / HIPPA. 2 years of Lead or supervisory experience is a plus.

Required Skills:

• Advanced information technology, computer science, and information security skills with a focus on infrastructure, on-premises and cloud environments, software and hardware
• Good background on tracking key KPI indicators.
• Excellent written and verbal communication skills with the ability to reach a target audience
• Strong business acumen
• Reasoning, analytical, and troubleshooting skills
• Ability to be responsive and multi-task
• Project management skills
• Administrative skills
• Teamwork and collaboration skills
• Coaching and leadership skills

RELATIONSHIP BUILDING

This position requires regular contact both inside and/or outside the company.

DECISION MAKING

This position will help create and lead key decision-making reviews and perform unusual or difficult work with general operation methods/procedures.

SUPERVISION RECEIVED

Exercises considerable latitude in determining objectives and approach to assignments. Completed work is reviewed from a long-time perspective for desired results.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel: Minimal travel required (up to 5%).

Physical Demands:

The employee is regularly required to stand, walk, sit, talk and hear, use hands to finger, handle or feel, climb or balance, stoop, kneel, crouch or crawl, reach with hands or arms, lift or move up to 50 pounds, and travel by ground or vehicle.

This position requires close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors), and distance vision (clear vision at 20 feet or more). This position requires the basic need to look at a computer screen up to 8 hours a day.

Not for Colorado, California, or Washington Applicants:

This position is not open for Colorado, California, or Washington applicants.

CSI offers end-to-end technology solutions that range from core banking and Internet banking solutions to compliance monitoring and secure document management.

As a company, we strive to deliver the best solutions the industry has to offer and back them with personal customer service that distinguishes us from the competition. Our efforts provide customers with a trusted technology partner, shareholders with a good return on their investment, and CSI employees with a great place to work.

CSI also offers a competitive compensation package to include paid vacation, 401k, medical insurance to include dental and vision, and much more!

For more information on CSI, visit our website at www.csiweb.com.

CSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis.